"Is Everything Excellent?"
By Cassandra D
Bah humbug! That little phrase, "Is everything excellent?", usually uttered by waitstaff bearing smiles that dare you to say otherwise, is enough to raise my hackles and ruin a good dinner.
What is it with restaurants these days? Are their employees suffering from such low self-esteem that management wants them to get nice affirmations all day? "Uh...sure." In our (superficially, anyway) polite society, it takes a lot of guts to make waves and say, "No. Everything is pretty good, but not excellent."
Do restauranteurs really believe that if they get us to agree that "everything is excellent" we will actually believe it to be true? Are they just tired of getting honest answers to, "How is everything?"
I find the "Is everything excellent?" question so annoying that I don't go to restaurants that ask it. They make rude people out of those who don't cheerfully agree with them, and I don't want to go anywhere that tries to coerce compliments from me.